Privacy Policy

1. What Information Do We Collect?

We collect information necessary to process your orders and provide professional skincare advice:

• • Identity & Contact: Name, shipping address, billing address, email, and phone number.
• • Skincare Consultations: Skin history, concerns, and current product use (required for Environ® products).
• • Transaction Data: Details about payments and products purchased (we do not store full credit card numbers; these are handled by secure payment processors).
• • Technical Data: IP address and cookies to improve your shopping experience.

2. How We Use Your Data

We use your data for the following purposes:

• • To process and deliver your orders within the Republic of Ireland.
• • To verify product suitability through our Mandatory Consultation Form.
• • To provide customer support and respond to inquiries.
• • With your consent, to send you updates about new products or salon offers.

3. Data Retention & Security

We store your personal data only for as long as necessary. Order details are kept for tax purposes, while consultation forms are stored in our secure CRM to help track your skin’s progress. We use encrypted cloud solutions and SSL certificates to ensure your data remains private.

4. Third-Party Services

We share your data only with essential partners who help us run our shop:

• • Couriers: To deliver your package.
• • Payment Gateways: To process secure transactions.
• • Professional Brands: In specific cases, to consult on complex skin reactions (anonymized where possible).

5. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data at any time. You may also withdraw your consent for marketing communications by clicking “unsubscribe” or contacting us directly.